Water coming in?
Call now.
A tree limb through the roof, shingles stripped by a nor’easter, a ceiling that started dripping at midnight. We keep a tarp crew on call around the clock for all eight North Jersey counties. Most emergency calls have a crew on site within one to two hours, the roof secured the same visit, and photos for your insurance claim before we leave.
- Dispatch
- 24 / 7
- On site
- 1 – 2 hrs
- Tarp secured
- Same visit
- Insurance photos
- Included
Stop the water.
Then sort the rest.
An emergency call has one job: get the water out of your house tonight. The crew that shows up carries heavy reinforced tarps, 2x4 battens, cap nails, and enough plywood to close a hole. We secure the damaged area so it holds through the rest of the storm, not just until the rain lets up. If a limb is still on the roof, we remove what can be safely removed and tarp around the rest.
While the crew works, the drone flies the whole roof. Those time-stamped aerial photos, plus the attic and interior shots we take, become the documentation your insurance adjuster needs. The next morning we send you a written scope for the permanent repair or, if the damage is severe enough, a replacement estimate, and we can meet the adjuster on site to walk the roof together.
What the night crew does
Everything below happens on the first visit. Permanent repairs are scheduled once the storm passes and the claim is moving.
- 01
Dispatch and arrival
You talk to a person, not a voicemail. We confirm the address, what you are seeing, and send the nearest crew. Typical arrival is one to two hours.
- 02
Interior protection
Buckets and plastic over anything under the leak, and a small hole punched in a bulging ceiling to drain it before it collapses.
- 03
Debris and limb removal
Branches and loose material cleared from the roof where safe. Large trees that need a crane are coordinated with a tree service we work with regularly.
- 04
Reinforced tarp or plywood close-up
Tarps battened with lumber and cap-nailed under the ridge so wind cannot get beneath them. Open holes get sheathed with plywood first.
- 05
Full drone documentation
Aerial survey of all slopes, close-ups of the damage, interior and attic photos, all time-stamped and compiled into a report for your claim.
- 06
Permanent repair plan
Written scope and price for the real fix the next business day. We can meet your adjuster on site and walk the damage with them.
What to do in the next 30 minutes
A few things you can do safely from inside the house that make a real difference to the damage total.
Stay off the roof
Wet shingles and darkness are how people get hurt. Nothing you can do up there is worth the fall. Leave it to the crew.
Move what you can
Furniture, electronics, and rugs out from under the leak. Put a bucket down and a towel in it so the drip does not splash.
Relieve a sagging ceiling
If the drywall is bulging with water, a screwdriver hole in the lowest point drains it into a bucket instead of letting the whole section come down.
Kill power to wet areas
If water is near a light fixture or outlet, switch off that circuit at the panel. Do not touch the fixture.
Take your own photos
Phone pictures of the ceiling, the floor, and anything damaged, with the time visible. Your adjuster will want the before as well as the after.
Call your insurer after us
Most policies require you to prevent further damage, which is what the tarp does. Open the claim once the roof is secured and you have our photos.
From the call to a permanent fix
- 00:00
You call
A dispatcher takes the address and what you are seeing. The nearest crew is sent and you get a text with an arrival window.
- 01:30
Crew on site
Interior protected, debris cleared, roof tarped or sheathed, drone survey completed. Usually two to three hours of work.
- Next AM
Report and scope
Photo report and written repair or replacement estimate in your inbox. We call to walk you through it.
- Day 2–5
Adjuster meeting
We meet your adjuster on site if you want us there, walk the roof with them, and answer their questions directly.
- Approved
Permanent repair
Once the scope is agreed, the repair or replacement is scheduled. Tarps come off the day the permanent work goes on.
Emergency Roofing questions
Do you really answer at 2 a.m.?
Yes. The emergency line is staffed around the clock, including weekends and holidays. During a major regional storm, arrival times stretch because every roofer in the state is busy, but we triage by severity and active water intrusion goes first.
What does an emergency tarp cost?
It depends on the size of the area and whether plywood is needed, and we give you the number on the phone before dispatching. If we do the permanent repair, the tarping charge is credited toward it. Most insurance policies reimburse emergency mitigation.
How long will the tarp hold?
Installed properly with battens and cap nails, weeks or months if it has to. It is meant to buy time for the claim and the permanent repair, not to be a permanent solution, and we check on it if another storm comes through.
There is a tree on my roof. Who do I call first?
Us. If anyone is in danger or power lines are involved, call 911 first. Otherwise we assess whether the tree can be safely removed by our crew or needs a crane, and we coordinate the tree service so you are not making a dozen calls.
Will you deal with my insurance company?
We provide the documentation, a detailed scope, and we meet the adjuster on site to walk the damage. We do not negotiate the claim on your behalf because New Jersey law restricts contractors from acting as public adjusters, but we make sure the adjuster sees everything.
What if the damage is too severe to repair?
Then the estimate we send the next morning is for a full replacement, and we explain why. Widespread wind blow-off on an older roof or structural damage from a tree often makes repair the more expensive option in the long run.
Not quite what you need?
Emergency Roofing across North Jersey
Ready when you are,
North Jersey.
Tell us the address and what you're seeing. We'll fly the roof, send you the photos, and quote it straight.